Acuitas 3: Eyecare Software for Independent Practices

Acuitas 3: Management Software for Independent Optical Practices

Smarter eyecare. Connected workflows. One platform for independent optical practices.

The truth is in the numbers:

Overview

In charge, not in control? Gain a single view of the truth and the ability to implement strategy and change across your business. Move away from homemade systems and customizations of products designed for other industries to a professionally engineered product designed for eyecare by a specialized and global eyecare software company.

Security Built-In

Acuitas 3 follows best-in-class data security practices to ensure your data remains secure and compliant with regulatory obligations.

ISO 27001:2017 Certified​

SOC 2 Type ll Certified

GDPR Compliant

OmniChannel

A single view of the patient, a single view of your business. Track interactions across all channels while retaining control over revenue, stock and more, all with Acuitas 3.

Patient Engagement

Key Performance Metrics

Online & In-Store

User-Experience

As a cloud-based online solution, Acuitas 3 is accessible anytime anywhere for a streamlined user journey. From a customizable home screen to an integrated payment solution, Acuitas 3 focuses on improving the eyecare journey for everyone.

Equipment Integrations

OcuPay Integrated Payments

Cloud-Based

Business Intelligence Insights

Build insightful reports powered by Microsoft’s Power BI. Track multiple key performance metrics across your business in real-time to bolster performance and drive efficiency.

Customisable Reports

Improved Performance

Customer Spotlight: Ace & Tate - Acuitas 3

“Technology that’s been designed by specialists, it gives me a lot of confidence to know I’m working with professionals who really understand what we need day-to-day in practice.” – Zainab Shafi, Optometrist, Ace & Tate

Acuitas 3 Features

Intelligent workflows. Powerful features. Purpose-built for eyecare.

Diary

Seamlessly unite in-store and online appointment bookings in a single, centralised platform.

Clinical Records

Secure patient records powered by intuitive patient search and data validation. Take a look at how Foley Opticians manages patient recalls and records in one place, avoiding lost or misplaced data.

NHS Vouchers

Complete management of GOS forms and payment reconciliation.

OcuPay

Integrated card payments for online and in-store sales, eliminating errors and facilitating refunds.

Eye Exams

Configurable workflows with tailored options based on a patients visit type.

Recall & Marketing

Automated recalls and extensive marketing capabilities across multiple channels.

Dispensing

Intuitive validated dispensing for reduced remakes and an elevated patient journey.

Power BI Reporting & Analytics

Customisable KPI tracking through dashboards complete with drill-down capabilities.

Stock Management

Real-time management of inventory across the business, enhancing accuracy and cost efficiency.

eCommerce

Synced product catalogues across online and in practice sales for a streamlined purchase experience. See how David Burghardt Vision Care now sells online 24/7 with Acuitas.

Telemedicine

Effortlessly integrate telecommunication appointments into your schedule within Acuitas 3.

Omnichannel Patient Overview

A single view of the patient, including interactions across all channels, online or in practice.

Omnichannel Business Overview

Centralised view of business activity across online and in-store from revenue to stock and beyond.

Integrations

Integration with clinical equipment, enabling retrieval of multiple readings within a single click.

Support Hub

Localised technical support alongside Ocuco Academy online training resources at your fingertips.

Acuitas 3: The Advantage for Independent Practices

Security

Acuitas 3 OmniChannel Edition is ISO-certified and GDPR and DPA compliant ensuring all data remains secure. An in-depth audit trail ensures high visibility and transparency throughout.

Patient Care

Patients can choose from a wider range of options when interacting with your business e.g. in-store eye exam, remote consultation, or online purchasing.

Centralisation

Retain a single view of practice performance and processes in real-time for informed decision-making and centralised processes.

Flexibility

As a cloud-based platform, Acuitas 3 OmniChannel Edition is accessible on any device, anytime, anywhere, adapting to the needs of your business as you continue to grow.

Efficiency

Improve productivity and transparency through automation of processes throughout your practice.

Revenue

As an omnichannel solution, Acuitas 3 allows you to excel, ensuring your business is best placed to meet patient needs and generate revenue at each stage of the eyecare journey.

FAQ

What does omnichannel mean for my independent optical practice?

An optical omnichannel approach involves providing a consistent eyecare experience across each channel, interacting with patients via their preferred method be it online or in-store.

As an omnichannel eyecare software Acuitas 3 provides a single source of information across your eyecare business, removing the need for multiple systems.

Your online bookings, website, clinical records, patient communication and much more are integrated to provide your eyecare practice with greater clarity and control.

Can I customise Acuitas 3 based on the requirements of my optical business?

Yes, Acuitas 3 is a configurable optical software solution. Whether you’re looking to approve incoming online booking requests, create custom appointment types within the diary or custom eye exam workflows, Acuitas 3 offers the functionality your optical practice requires to achieve your goals.

Can I transfer data from my current system to Acuitas 3?

Yes, data from your current system will be extracted in conjunction with your existing software provider and transferred to Acuitas 3. Those using Ocuco provided solutions: Acuitas 2, Focus, Focus 2, See20/20 your data will be migrated from your current system to Acuitas 3.

Can I link Acuitas 3 to my ophthalmic equipment?

Yes, Acuitas 3 offers the largest portfolio of equipment links to imaging, diagnostic and dispensing devices within the optical industry. Our dedicated equipment links team continuously integrate the latest ophthalmic equipment to Ocuco’s optical practice management software.

How will my practice be supported when using Acuitas 3, are training resources available?

Ocuco’s experienced technical support team are on-hand to provide assistance via phone and online, 6 days a week from our Dublin HQ, the UK and Vancouver.

Our adept team combines eyecare technology expertise with optical domain knowledge to ensure your practice is supported from day one.

Ocuco’s Academy eLearning solution offers interactive real-life simulations and training resources for staff as well as performance visibility to track progress and identify knowledge gaps.